- I am unable to link Fitbit to healow using Facebook or Google
- What devices are compatible with My Trackers?
- Why can’t I see my Jawbone or Moves data in my healow app?
- How do I add notes to a scheduled appointment?
- If medications are added or removed at my doctor’s office, will the healow app reflect the changes?
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Bug fixes & improvements
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Use Touch ID to log in to healow.
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Toggle between inbox/outbox messages with one tap!
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Share body temperature data with your doctor.
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Preview referrals sent out by your doctor.
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Keep track of your immunizations.
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Review patient education right on your phone.
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Enjoy user experience improvements.
Can my provider see the notes I’ve added to a scheduled appointment?
Any notes added to a scheduled appointment will not be seen the doctor through the app; these notes are for your use and viewing only. Review any relevant notes with your doctor during your next visit. For additional assistance, please feel free to contact us.
Can I view my appointment location on a map and get directions?
Yes, there are two ways you can view the location on a map and get directions: 1. Click Appointments to view your appointments. 2. Tap the push pin icon on your appointment. OR 1. Tap the appointment to view the details, and then tap the View It On Map option. 2. Tap the push pin icon on the map and tap Get Directions for directions to the practice. For additional assistance, please feel free to contact us.
What do Appointment Alerts do?
Appointment Alerts enable you to reserve open time slots at your doctor’s office directly from the application, or from www.healow.com. Keep in mind that open slots are determined by the criteria set by your doctor’s office – not healow. For additional assistance, please feel free to contact us.
What is the purpose of the “+” icon in Appointment Alerts?
The plus (+) icon enables you to add providers to your account. healow provides the ability to subscribe to any number of providers from the practice(s) to which your accounts are linked. When subscribed, you can receive open time slots from those providers, which you can then reserve for appointments. For additional assistance, please feel free to contact us.