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TOP 5 FAQS
RECENTLY ADDED
UPDATES
Version 5.4.0
POSTED
May 3, 2018
  • Use Touch ID to log in to healow.
  • Toggle between inbox/outbox messages with one tap!
  • Share body temperature data with your doctor.
  • Preview referrals sent out by your doctor.
  • Keep track of your immunizations.
  • Review patient education right on your phone.
  • Enjoy user experience improvements.
  •  
Version 5.3.0
POSTED
May 16, 2017
  • Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
  • We've given healow a fresh look and feel to provide better user experience and easier navigation.
  • We've made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
  •  
more

Can my provider see the notes I’ve added to a scheduled appointment?

admin
05/18/2015

Any notes added to a scheduled appointment will not be seen the doctor through the app; these notes are for your use and viewing only. Review any relevant notes with your doctor during your next visit.     For additional assistance, please feel free to contact us.

Can I view my appointment location on a map and get directions?

admin
05/18/2015

Yes, there are two ways you can view the location on a map and get directions: 1. Click Appointments to view your appointments. 2. Tap the push pin icon on your appointment. OR 1. Tap the appointment to view the details, and then tap the View It On Map option. 2. Tap the push pin icon on the map and tap Get Directions for directions to the practice.     For additional assistance, please feel free to contact us.  

What do Appointment Alerts do?

admin
05/18/2015

Appointment Alerts enable you to reserve open time slots at your doctor’s office directly from the application, or from www.healow.com. Keep in mind that open slots are determined by the criteria set by your doctor’s office – not healow.     For additional assistance, please feel free to contact us.

What is the purpose of the “+” icon in Appointment Alerts?

admin
05/18/2015

The plus (+) icon enables you to add providers to your account.  healow provides the ability to subscribe to any number of providers from the practice(s) to which your accounts are linked. When subscribed, you can receive open time slots from those providers, which you can then reserve for appointments.     For additional assistance, please feel free to contact us.