- I am unable to link Fitbit to healow using Facebook or Google
- What devices are compatible with My Trackers?
- Why can’t I see my Jawbone or Moves data in my healow app?
- How do I add notes to a scheduled appointment?
- If medications are added or removed at my doctor’s office, will the healow app reflect the changes?
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Bug fixes & improvements
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Use Touch ID to log in to healow.
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Toggle between inbox/outbox messages with one tap!
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Share body temperature data with your doctor.
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Preview referrals sent out by your doctor.
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Keep track of your immunizations.
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Review patient education right on your phone.
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Enjoy user experience improvements.
Why do I need to enter my phone number to book an appointment?
A phone number is required in case the practice needs to contact you about your appointment request. Your phone number is also used to verify your appointment request during the appointment creation process. For additional assistance, please feel free to contact us.
Why are some specialties not available (grayed out) in my selected city?
Specialties in gray indicates that there are currently no registered doctors in those specialties in your selected city. Please contact your doctor and ask them to reach out to us about being listed on healow.com. They can contact us at 844-4-HEALOW (432569) or e-mail us at sales@healow.com. For additional assistance, please feel free to contact us.
Can I view insurances accepted by each doctor?
Yes. You can view accepted insurances on the doctor’s profile. For additional assistance, please feel free to contact us.
Why am I not able to find my doctor to book an appointment?
Doctors must register with healow in order to receive appointment requests. If your doctor is interested, they can contact healow at 844-4-HEALOW (432569) or e-mail us at sales@healow.com. For additional assistance, please feel free to contact us.
Can I search for a doctor that speaks a language other than English?
Yes. You can search for doctors who speak other languages by clicking on the filter icon. You can also search by distance, gender, and if the practice accepts weekend appointments. For additional assistance, please feel free to contact us.