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TOP 5 FAQS
RECENTLY ADDED
UPDATES
Version 5.3.0
POSTED
May 16, 2017
  • Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
  • We've given healow a fresh look and feel to provide better user experience and easier navigation.
  • We've made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
  •  
Version 5.2.3
POSTED
December 19, 2016
  • General bug fixes and performance improvements
  •  
  •  
more

Why do I need to enter my phone number to book an appointment?

admin
05/22/2015

A phone number is required in case the practice needs to contact you about your appointment request. Your phone number is also used to verify your appointment request during the appointment creation process.     For additional assistance, please feel free to contact us.  

Why are some specialties not available (grayed out) in my selected city?

admin
05/18/2015

Specialties in gray indicates that there are currently no registered doctors in those specialties in your selected city. Please contact your doctor and ask them to reach out to us about being listed on healow.com. They can contact us at 844-4-HEALOW (432569) or e-mail us at sales@healow.com.     For additional assistance, please feel free to contact us.

Can I view insurances accepted by each doctor?

admin
05/18/2015

Yes.  You can view accepted insurances on the doctor’s profile.     For additional assistance, please feel free to contact us.  

Why am I not able to find my doctor to book an appointment?

admin
05/18/2015

Doctors must register with healow in order to receive appointment requests.  If your doctor is interested, they can contact healow at 844-4-HEALOW (432569) or e-mail us at sales@healow.com.     For additional assistance, please feel free to contact us.

Can I search for a doctor that speaks a language other than English?

admin
05/18/2015

Yes.  You can search for doctors who speak other languages by clicking on the filter icon.  You can also search by distance, gender, and if the practice accepts weekend appointments.     For additional assistance, please feel free to contact us.