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TOP 5 FAQS
RECENTLY ADDED
UPDATES
more
Version 5.4.2
POSTED
January 22, 2019
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Bug fixes & improvements
Version 5.4.0
POSTED
May 3, 2018
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Use Touch ID to log in to healow.
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Toggle between inbox/outbox messages with one tap!
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Share body temperature data with your doctor.
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Preview referrals sent out by your doctor.
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Keep track of your immunizations.
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Review patient education right on your phone.
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Enjoy user experience improvements.
How do I change my e-mail account on the healow app?
admin
02-21-2017
1. To change your e-mail account on the healow app, tap Check in:
2. Tap on the triangle in the upper left corner:
3. Tap the pencil icon in the upper left corner:
4. Scroll down to the e-mail field. Update your e-mail address and tap Done:
Your e-mail address is now updated on the app.
Note: This update is not sent back to your doctor’s office. To update your e-mail address so that your doctor’s office also the information updated in their records, please update your demographics on your Patient Portal or contact your doctor directly to request the change.
For additional assistance, please feel free to contact us.
Related Questions
- I asked my practice to change my name in their system and it’s now displaying correctly on my patient portal, but the change is not reflected on my healow app. How do I get my name updated within the healow app?
- I have two appointments but the Check-In feature only shows one… why?
- Why does it ask if I’d like to share information with my doctor?
- Can I edit my demographics from the application?
- How do I close the Check-In window?