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TOP 5 FAQS
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Version 5.3.0
POSTED
May 16, 2017
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How do I link an account to my own?

admin
03-18-2015

To link another account to your main account:

1. Tap Settings:

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2. Tap My Accounts:

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3. Tap the plus (+) icon:

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4. Search for the practice/provider name or the practice code that is associated with the account you want to link:

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5. Tap the practice for the account you want to link:

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6. Enter the Patient Portal username and password used for that particular account:

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7. To select whom the account belongs to, tap This account belongs to. By default, Myself is selected, indicating that the account is your own:

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8. Tap Login:

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9. Accept the Account Ownership Alert:

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Your account is now linked.  The dots on the bottom of the wheel indicate the number of accounts linked. Swipe right on the wheel to view the new linked account:

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This account is now successfully linked to the main account.  You will be able to view both of these accounts in the My Accounts tab under Settings:

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Click Play to view a short video on how to link another account to your own.

 

For additional assistance, please feel free to contact us.