Have a question? Search here:
Example: How do I find my practice with the Practice Code?
TOP 5 FAQS
RECENTLY ADDED
UPDATES
Version 5.3.0
POSTED
May 16, 2017
  • Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
  • We've given healow a fresh look and feel to provide better user experience and easier navigation.
  • We've made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
  •  
Version 5.2.3
POSTED
December 19, 2016
  • General bug fixes and performance improvements
  •  
  •  
more

How do I log in for the first time?

admin
03-27-2016

To log in for the first time:

1. Review the tour of healow App by swiping to the right.

2. Tap Get Started when you’re ready to begin:

1

 

3. If you know your practice code, enter it in the Enter Practice Code

OR

If you do not know what your practice code is, tap Find My Doctor to search for you doctor’s office by their practice name or provider name:

2

 

4. In the Advanced Search, specify if you would like to search by Provider Name, Practice Name, or Practice Code.

Enter the location of your doctor’s office and tap Search.

5

 

6. Select your practice from the list of results:

6

7. Enter your Patient Portal username and password:

7

8. Select who the account belongs to and tap Login:

8   9

9. Read the consent form (Terms of Use Agreement), and then tap the I Agree to the Terms & Conditions button:

10

10. Select a four-digit PIN that will be used for future logins instead of your Patient Portal account credentials:

11   12

 

Click Play to view a short video on how to log in for the first time.

For additional assistance, please feel free to contact us.