To retrieve your forgotten password:

 1. Tap Forgot password? on the log in screen

2. Enter your first name, last name, and date of birth, then tap the Next button:

3. Verify your healow account using one of the following options:

•     If  you would like to receive the code to your Email, Select the option mentioned below in the screen to receive the verification code  to the email address on record:

•    If you selected the Phone radio button, then select the verification code delivery options and then tap the Next Enter the verification code on the Verification screen and then tap the Next button:

6. Enter a new password and then tap the Save:

Your healow password is changed: