If you are having trouble logging in to the healow app due to a password or username related issue, the Easy Login feature will help get you gain access.
To use Easy Login, please take the steps below:
1. If you are receiving the error below, tap Try Easy Login:
2. Enter your First Name, Last Name, and DOB. Tap Continue:
3. Verify your account by selecting the phone number and the method for receiving the four-digit healow verification code. Tap Send Code:
4. A four-digit healow verification code will be sent to you, based on your selected preferences. Once you receive the code, enter the code and tap Verify:
5. Create a new password for your account. Tap Login:
6. Enter the newly created password and tap Log In:
For additional assistance, please feel free to contact us.