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TOP 5 FAQS
RECENTLY ADDED
UPDATES
Version 5.4.0
POSTED
May 3, 2018
  • Use Touch ID to log in to healow.
  • Toggle between inbox/outbox messages with one tap!
  • Share body temperature data with your doctor.
  • Preview referrals sent out by your doctor.
  • Keep track of your immunizations.
  • Review patient education right on your phone.
  • Enjoy user experience improvements.
  •  
Version 5.3.0
POSTED
May 16, 2017
  • Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
  • We've given healow a fresh look and feel to provide better user experience and easier navigation.
  • We've made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
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I asked my practice to change my name in their system and it’s now displaying correctly on my patient portal, but the change is not reflected on my healow app. How do I get my name updated within the healow app?

admin
03-29-2016

If your practice has changed your name name within their system and the same information has been updated on your patient portal website, but the name has not been updated on your healow Wellness app, please update your name manually within healow. Just click the Check-In window and tap the person icon in the top-left corner. The window will rotate and you can use the pencil icon in the top-left corner to edit your name. Log out of the healow app once you’re done and log back in to save and view your changes.

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Click Play to view a short video on how to update your name on the healow app.

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