Have a question? Search here:
Example: How do I find my practice with the Practice Code?
TOP 5 FAQS
RECENTLY ADDED
UPDATES
Version 5.4.2
POSTED
January 22, 2019
  • Bug fixes & improvements
  •  
  •  
Version 5.4.0
POSTED
May 3, 2018
  • Use Touch ID to log in to healow.
  • Toggle between inbox/outbox messages with one tap!
  • Share body temperature data with your doctor.
  • Preview referrals sent out by your doctor.
  • Keep track of your immunizations.
  • Review patient education right on your phone.
  • Enjoy user experience improvements.
  •  
more

Can I view insurances accepted by each doctor?

admin
05/18/2015

Yes.  You can view accepted insurances on the doctor’s profile.     For additional assistance, please feel free to contact us.  

Why am I not able to find my doctor to book an appointment?

admin
05/18/2015

Doctors must register with healow in order to receive appointment requests.  If your doctor is interested, they can contact healow at 844-4-HEALOW (432569) or e-mail us at sales@healow.com.     For additional assistance, please feel free to contact us.

Can I search for a doctor that speaks a language other than English?

admin
05/18/2015

Yes.  You can search for doctors who speak other languages by clicking on the filter icon.  You can also search by distance, gender, and if the practice accepts weekend appointments.     For additional assistance, please feel free to contact us.

What if I need an appointment immediately due to a medical problem?

admin
05/18/2015

If you are experiencing a medical problem and require immediate attention, follow your doctor’s advice or visit the nearest Emergency Room. For critical emergency medical situations, dial 911.     For additional assistance, please feel free to contact us.

How do I know if my appointment request has been sent successfully?

admin
05/18/2015

You will receive an e-mail notifying you that the request has been sent successfully.       For additional assistance, please feel free to contact us.