Have a question? Search here:
Example: How do I find my practice with the Practice Code?
Version 5.4.0
May 3, 2018
  • Use Touch ID to log in to healow.
  • Toggle between inbox/outbox messages with one tap!
  • Share body temperature data with your doctor.
  • Preview referrals sent out by your doctor.
  • Keep track of your immunizations.
  • Review patient education right on your phone.
  • Enjoy user experience improvements.
Version 5.3.0
May 16, 2017
  • Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
  • We've given healow a fresh look and feel to provide better user experience and easier navigation.
  • We've made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.

Why can’t I find my provider or practice?


You can locate your provider or practice by entering your practice’s unique code. The unique code can be found on your practice’s Patient Portal website. The same code is also located in the feeder section of any e-mails your practice has sent to you in the past.

   Image 1

   Image 2

If you’re using healow App, enter the practice code from any of the screens below:

   Image 3 Image 4  Image 5

If you’re using healow.com, enter the practice code in the Search by Provider Name OR Practice Name/Code field.

   Image 6


Click Play to view a short video on how to find your provider or practice.

For additional assistance, please feel free to contact us.