- I am unable to link Fitbit to healow using Facebook or Google
- What devices are compatible with My Trackers?
- Why can’t I see my Jawbone or Moves data in my healow app?
- How do I add notes to a scheduled appointment?
- If medications are added or removed at my doctor’s office, will the healow app reflect the changes?
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Bug fixes & improvements
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Use Touch ID to log in to healow.
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Toggle between inbox/outbox messages with one tap!
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Share body temperature data with your doctor.
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Preview referrals sent out by your doctor.
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Keep track of your immunizations.
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Review patient education right on your phone.
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Enjoy user experience improvements.
How do I set up a medication reminder?
To schedule a reminder: 1. Open your Meds Cabinet and tap the No Reminders tab. 2. Select the medication on which you’d like set a reminder. 3. Select Add Reminder and select your preferred options for the reminder (repeat daily, weekly, time, etc.) 4. Select the Done button to complete. (Select the check mark on Android™ devices): For additional assistance, please feel free to contact us.
How do I delete medication reminders?
For Apple® devices, go to the specific medication and swipe the set reminder to the left to reveal the Delete button. Tap Delete. For Android™ devices, tap the X next to the set reminder to delete it. For additional assistance, please feel free to contact us.
Will my doctor be alerted if I create a medication?
No, the healow app does not have two-way communication beyond the Messages feature, so it cannot send data back to the doctor’s office. The Meds Cabinet is used only for your personal organization and coordination of the medications you take. During your next appointment, alert your physicians of any medication changes, or call their office if you have concerns. For additional assistance, please feel free to contact us.
Why does my Meds Cabinet appear empty?
Be sure to toggle between your Reminders and No Reminders tabs. Until you schedule your medications, they will be listed under the No Reminders tab. When you schedule a medication reminder, that medication will move from the No Reminders tab to the Reminders tab. For additional assistance, please feel free to contact us.
I would like to differentiate my OTC medications from doctor-prescribed medications; can I label them?
Yes. Under the medication name, tap the Please Enter A Nickname option. A keypad displays to enter your new label name. Back on the Meds Cabinet screen, the new label displays in bold above the medication name. For additional assistance, please feel free to contact us.