If the messages are not displayed on the healow app and are also not available on your Patient Portal, contact your doctor’s office and request that they make them available. For additional assistance, please feel free to contact us.
Presently, the Patient Portal questionnaires are not available on the healow app. For additional assistance, please feel free to contact us.
The healow app displays vitals based on the last locked Progress Notes. Check the Progress Notes to ensure that these vitals are displayed on your Patient Portal. If this information is NOT up to date or NOT showing on your Patient Portal and in the healow app, contact your doctor’s office for assistance. For additional assistance, please feel free to contact us.
You can view your lab results on the healow app until your doctor makes them unavailable to you. For additional assistance, please feel free to contact us.
Currently there is not an option to view draft messages on the healow app. For additional assistance, please feel free to contact us.