- What devices are compatible with My Trackers?
- My upcoming appointments are no longer listed under Upcoming Appointments. Where can I find them in the healow app?
- How do I sync healow appointments to the calendar on my device?
- Where can I view my past appointments on the healow app?
- How long does it take to view my past appointments on the healow app?
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Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
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We've given healow a fresh look and feel to provide better user experience and easier navigation.
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We've made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
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General bug fixes and performance improvements
What devices are compatible with My Trackers?
The following devices are compatible with healow app trackers: Beddit: Sleep tracker Fitbit: All activity trackers and weight scales Google Fit iHealth: All activity trackers, weight scales, blood pressure cuffs, glucometers, pulse oximeter Jawbone: All activity trackers Moves App Qardio: Blood pressure cuff and weight scale Telcare: Glucometer Withings: All activity trackers, weight scales, blood pressure cuff. **coming in 2017: thermometer Please check back often as we are continuously adding new partners. For additional assistance, please feel free to contact us.
Can I share my tracking information with my provider through healow.com?
If you are using a tracker, your doctor’s office has the ability to access this information through their healow Hub. If your doctor cannot access this information, please ask them to create a support case on my.eclinicalworks.com. For additional assistance, please feel free to contact us.
How do I use a tracker on healow.com?
When you open My Trackers, you’ll see a list of available trackers. Tap a tracker for details about how it functions and what information it tracks. If you’d like to use that one, there’s a Subscribe button that will activate it for you. Once you’ve subscribed to a tracker, you can use that tracker’s button at the bottom of the window to open the data fields. On the Tracker window, you’ll see a series of data fields. Tap the Add button in the top-right corner to open data-entry window. Enter the requested values and tap the Add button to enter that data. The fields will populate the fields with your entered values. For additional assistance, please feel free to contact us.
What are My Trackers on healow.com?
The My Trackers feature enables you, as a patient, to track and record your medical information. For example, if you’d like to monitor your blood pressure for your doctor before your next visit, you’ll be able to subscribe to that Tracker and do so. For additional assistance, please feel free to contact us.
What is a health tracker?
A health tracker is a tool you can use to set health goals and track your progress toward those goals. You can share your progress with your doctors. We have health trackers for steps, distance, calories, BMI, sleep, heart rate, blood pressure, floors, blood glucose, and activity. For additional assistance, please feel free to contact us.