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TOP 5 FAQS
RECENTLY ADDED
UPDATES
Version 5.4.0
POSTED
May 3, 2018
  • Use Touch ID to log in to healow.
  • Toggle between inbox/outbox messages with one tap!
  • Share body temperature data with your doctor.
  • Preview referrals sent out by your doctor.
  • Keep track of your immunizations.
  • Review patient education right on your phone.
  • Enjoy user experience improvements.
  •  
Version 5.3.0
POSTED
May 16, 2017
  • Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
  • We've given healow a fresh look and feel to provide better user experience and easier navigation.
  • We've made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
  •  
more

Why does the timeline display an incorrect week for my pregnancy?

admin
01/12/2016

If your timeline displays an incorrect week, check your Estimated Due Date (EDD).  If the provider has entered an EDD, this EDD will override any EDD you have entered manually.   For additional assistance, please feel free to contact us.

How many Patient Portals can be linked to my healow Mom account?

admin
01/12/2016

At this time, only one Patient Portal can be linked to your healow Mom account.   For additional assistance, please feel free to contact us.

Do I need to download the original healow app to use healow Mom?

admin
01/12/2016

No, healow Mom is a separate app and will work independently from the original healow app.   For additional assistance, please feel free to contact us.

How can I get support if I have a question about healow Mom?

admin
01/12/2016

Users can submit a support form from within the healow Mom app. For additional assistance, please feel free to contact us.

What devices are compatible with healow Mom?

admin
01/12/2016

healow Mom is compatible on all IOS® and Android® platforms.   For additional assistance, please feel free to contact us.