- What devices are compatible with My Trackers?
- How do I add notes to a scheduled appointment?
- If medications are added or removed at my doctor’s office, will the healow app reflect the changes?
- How do I set up a medication reminder?
- My upcoming appointments are no longer listed under Upcoming Appointments. Where can I find them in the healow app?
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Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
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We've given healow a fresh look and feel to provide better user experience and easier navigation.
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We've made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
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General bug fixes and performance improvements
Can I share my tracking information with my provider through the healow Mom app?
Currently, there is no automated functionality to share tracker results through the application. To share your results manually, you can type your results under the Messages screen. For additional assistance, please feel free to contact us.
How do I use a tracker on healow Mom?
When you open My Trackers, you’ll see a list of available trackers. Tap a tracker for details about how it functions and what information it tracks. If you’d like to use that one, there’s a Subscribe button that will activate it for you. Once you’ve subscribed to a tracker, you can use that tracker’s button at the bottom of the window to open the data fields. On the Tracker window, you’ll see a series of data fields. Tap the Add button in the top-right corner to open data-entry window. Enter the requested values and tap the Add button to enter that data. The fields will populate the fields with your entered values. For additional assistance, please feel free to contact us.
What are My Trackers on healow Mom?
The My Trackers feature enables you, as a patient, to track and record your medical information. For example, if you’d like to monitor your blood pressure for your doctor before your next visit, you’ll be able to subscribe to that Tracker and do so. For additional assistance, please feel free to contact us.
How do I use the Blood Sugar Tracker?
You can manually enter your blood sugar data or link a device to the feature. To manually enter blood sugar data: 1. From the healow wheel, tap 2. Tap Blood Sugar Tracker. 3. Enter your before-meal and after-meal blood sugar data for breakfast, lunch, or dinner. 4. Enter any notes for this entry. 5. Tap Save. To link your device: 1. Tap Add Device. 2. Select the device from the list, and tap Setup. 3. Log into your device account. For additional assistance, please feel free to contact us.
How do I use the Blood Pressure Tracker?
You can manually enter your blood pressure data or link a device to the feature. To manually enter blood pressure data: 1. From the healow wheel, tap 2. Tap Blood Pressure Tracker. 3. Enter your systolic and diastolic measures. 4. Enter any notes for this entry. 5. Tap Save. To link your device: 1. Tap Add Device. 2. Select the device from the list, and tap Setup. 3. Log into your device account. For additional assistance, please feel free to contact us.